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Benefits of your Enhancement Plan

Business Ready Enhancement Plan is more than just maintenance; it’s a tool that helps you optimise your solution performance, gives you confidence in the solution’s future and enhances employee productivity by giving them the skills they need to solve problems and get the most out of your Microsoft Dynamics solutions.

We encourage you not to let your Enhancement Plan membership lapse, as not only would you have to pay penalty fees when you reactivate your membership but you would also lose out on all the added benefits that this program gives you access to. The bottom line is that by allowing your enhancement plan to lapse, it will cost you precious time and money!

So, what are the benefits of this plan?

• Improve your ROI (Return on Investment): Microsoft invests a large portion of its revenues on product development each year to make its products easier to use. In fact, they have the largest R&D (research & development) budget in the IT sector in the world. This proves that they are dedicated to ensuring that each year’s product releases are better, feature rich and more user-friendly.
• Reduce erosion risk in your organisation: Application erosion occurs when you change processes, add new components to your business, use features of a product irregularly or infrequently or change and add new employees as your business grows. Over time, less and less of a solution’s features and functionality will be used because knowledge and skills are not properly passed on to employees. Reduce your risk by asking your employees to use the unlimited online training on an ongoing basis (Customer Source).
• Get more value out of your solution: Through ongoing product improvements such as regulatory releases and hot-fixes to keep your organisation in compliance with local government laws and updates and service packs that maintain solution performance.
• Protect your investment: Keeping your solution current and providing access to future technology. If your solution requirements change, Microsoft is offering a 100 percent Transition Investment Credit. If you transition from one enterprise resource planning (ERP) product to another or from one edition to another, you will receive a full credit for your license investment toward your new solution. IMMIX Solutions is the only South African Microsoft Partner who sell and implement 3 out of the 4 Microsoft ERP solutions.
• Increase employee productivity and skill sets: Access to improved Knowledge Base with thousands of easy-to-search articles, Newsgroups and community services. You will also have full access to Microsoft E-Learning (A classroom-style, completely interactive and self-paced instruction session conducted on your computer that covers a single topic and features downloadable training manuals and other materials), Learning plans (A roadmap of every training and certification option available to your employees, enabling them to pick and choose the training that best suits their needs. Updates and new releases are regularly posted to ensure your employees have access to the training they need to remain productive and keep their skills current using Microsoft Dynamics solutions) and additional online training materials (such as are downloadable study tools and desk references, localised content and “what’s new” content Microsoft Knowledge Base).

What is Customer Source?
It is a Microsoft website that includes documentation, self-help tools, product upgrades and updates, product documentation, training and support resources, business news and community information. Customer Source provides outstanding support and business-boosting information 24 hours a day, helping empower employees with information, reduce support costs and increase productivity.

In a nutshell, you can increase your solution value (ongoing innovation and major product releases, regular updates and service packs and timely regulatory releases that help you stay in compliance with local governmental regulations. In addition, with a product roadmap in place, you can rest assured that your solutions will be available and functional for years to come, without having to worry that your solutions will suddenly reach their end-of-life phase), Protect your investment (the plan helps ensure that you have the ability to upgrade when you are ready, protects your initial Business Ready Enhancement Plan price against future price increases and transitions you to a different edition or solution should your business needs change) and Enhance your productivity (The Business Ready Enhancement Plan is a tool that helps you enhance employee productivity through self-paced training, reference materials, community discussions, Knowledge Base and more, via Customer Source).

If you are willing to invest in IT (which you have done by purchasing the Microsoft Dynamics Software), then why not pay the 16% annual fee to maximise your benefits and get the most out of your investment?