CRM Case Study: Elingo

Elingo (Pty) Ltd. deploys and provides services for a product called Customer Interaction Centre (CIC). They were looking for a way in which to reduce administrative overheads and improve operational performance by better harnessing the power of business data. Their business need was met by our CRM software solution. Through the implementation [by IMMIX] of Microsoft Dynamics CRM software, they now have a central hub for their business, resulting in better control over open cases for management and staff, and an “exponential increase in productivity” Louise Tordiffe, Customer Service Manager. Click here​​ to read more.