OUTSOURCING

Not all organisations employ dedicated IT staff.  IMMIX Network Solutions can fill that gap by providing skilled technical resources to meet the requirements of any organisation, offering many ways of meeting their IT needs:

• Full Time Resources
• Scheduled Service Level Agreements
• Unscheduled Service Level Agreements with guaranteed response definitions
• Ad-hoc Support
• Project Based Resourcing
• Skill Specific Service Level Agreement

As each company’s requirements are different so too are all agreements and as such all agreements are tailored to meet these requirements.

The benefit of outsourcing resources are:

• Costs are predictive without all the hidden costs associated with staff
• Unavailable staff due to leave, sickness, etc are the responsibility of the outsource provider
• Resources always have access to the highly experienced personnel when escalation is required